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To avoid any fraudulent orders, every new account will be checked and processed manually. Maximum...
Is my access 24 hours a day?Yes; you will have access to your account 24 hours a day.
Do you offer a money-back guarantee?All our shared and reseller hosting packages include a 30 day unconditional money back guarantee.
Do you have any promos or coupon codes?Yes, we do have coupon codes available on a regular basis. Currently, we have the coupon code...
Do you allow adult, warez or other illicit sites or content?No. Please see our acceptable usage policy page for permissible and non-permissible content.
Can I get unlimited bandwidth?No. We do not offer packages with unlimited bandwidth primarily because there is no such thing....
Where are your servers located?All our servers are located in Montreal, Quebec, Canada.
How do I move my current site to LinkAlone?Each situation is different; however, generally, there are 3 basic steps you need to take in...
What is Bandwidth?Bandwidth is the amount of data moved between your site and the browser of the customer accessing...
I want to change my account plan. How do I upgrade / downgrade my account?To upgrade your account, please go to your client area page and click on upgrade and submit your...
What is Virtual Hosting?Virtual Hosting is where multiple websites (www.anyname.com) are served from the same physical...
Do you have Front-Page extensions?No, we don't longer offer because cPanel has announced the end of life for FrontPage which makes...
Can we add services as we grow and need them?Options can be added or removed, at any time, to cater to your current needs.
Do you provide backup processing?We backup the data on our servers each day. However, backups are provided as courtesy and are not...
